Admin Settings
Contents
Admin Manual for Support Services
1.0 Getting Started
1.1 Register / Login
To begin, open a web browser (Chrome, Firefox, Edge, etc.) and navigate to: https://www.cetbix.com
This will take you to the Cetbix homepage.
- Select Login
- Enter your email address and password
- Click Next
You may change the interface language from the top of the screen.
Single Sign-On (SSO) Login
If you are utilizing SSO, navigating to www.cetbix.com will redirect you directly to the SSO login page.
- Enter the secret PIN received from the Cetbix Authentication App
- Click Sign In
If you are an administrator, the administrator dashboard will be displayed.
2.0 Security
Note: Using this function for separate customers is not possible as the setting is globally based. To administer different companies independently, it is recommended to create separate accounts for each individual company.
2.1 Setting MFA
To configure Multi-Factor Authentication (MFA):
- Click Authentication
- Select Settings
- Choose your preferred authentication method
2.2 Single Sign-On (SSO)
To enable SSO:
- Click Authentication
- Select SSO Settings
- Activate SSO
2.3 Combining SSO & MFA (Multi-Layer Defense)
By activating both MFA and SSO, you add an additional layer of defense to your Cetbix account, significantly enhancing overall security.
3.0 Adding a New Company
3.1 Add New Customer Account / Company Account
To register a new company:
- Click Enterprise Management
- Select Register a Company
- Provide all required information
- Select the purchased license
- Check Active
- Click Save
All registered companies will be listed for easy access.
3.2 Acquiring a License to a Company
Licenses can be purchased:
- Directly through the platform, or
- Via bank transfer
It is recommended to discuss licensing options with the Cetbix sales team prior to initiating a purchase.
4.0 User Management
4.1 Adding a User
To add a new user:
- Click Employees
- Select Add Paid User
- Provide all required information
- Click Save
4.2 Assigning a User to a Company
To assign a user to a company:
- Click Employees
- Select All Employees
- Choose Assigned Company
- Select the company
- Assign appropriate permissions
- Click Save
4.3 Deleting a User Account
To delete a user:
- Click Employees
- Select All Employees
- Locate the user
- Click Delete