FAQ

<languages /> Template:FAQ header
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The basics

What are the differences between Cetbix ISMS, Cetbix ISMS-R, Cetbix ISMS-F and Cetbix ISMS-ICS?

all the listed products are built on the Cetbix ISMS. This means, one has to use the Cetbix ISMS to be able to activate those other modules.

Installation and configuration

Where do I download Cetbix ISMS?

Cetbix ISMS is a Software as a Service, therefore, no software is downloaded. Just register, login and start using.

How to install Cetbix ISMS?

No installation is required. All you need to do is to register. Registration takes 30 to 40 seconds..</translate> <translate> Minimum requirement is a computer and an internet access.

How do I install Cetbix on Premises?

Cetbix is a SaaS solution, although, if you insist having this on premise, contact our sales department and they will assist you further. The Cetbix development team has several strategies to meet your needs. We will take care of the hosting, backups and updates for you.

How do I edit my profile?

On your profile, click on your name, click on edit and scroll down to "Company Logo" and upload your logo.

<translate> On your profile, click on your name, click on edit and edit your name.

On your profile, click on your name, click on edit and scroll down to "Company Logo" and upload your logo.

Edit Name

On your profile, click on your name, click on edit and edit your name.

Company Logo

On your profile, click on your name, click on edit and scroll down to "Company Logo" and upload your logo.

How do I Purchase a Product?

Log into your profile and click on Product-> More Products

How do I manage my license?

Log into your profile and click on License Management->License

Users

By assigning a user to a group, you can then enable which questionnaires the person should answer as shown under the "heading".

You can select multiple questions for a user.

How do I add a new user?

Log into your profile and click on Users->Add Users

How do I see all the users I have added?

Log into your profile and click on Users-> All Users

How do I add assign a user?

Log into your profile and click on Users-> All Users

Now click on the green icon in front of the user you want to assign to a particular task, asset or location.

A user can be assigned to an asset (or more assets), a location or locations.

How do I assign a user to a group?

Group 1

......

Group 2

......

Group 3

......

Location

The location radio box is checked if you prefer to assign a user to a particular location.

Location

How do I activate the multi-location function?

Under your profile, click on location -> Add New Plan

How do I add new location?

Under your profile, click on location ->Add New Location

How do I see all the locations I have added?

Under your profile, click on location ->All Location List

Questionnaires

How do I set our entity questionnaires, if we do not want to use the default situation-awareness questionnaires?

Step 1 - Add a heading:

• Under your profile, click on Self assessment ->Add Heading and add a new heading.
• Select a "construct"
• Add your a new title to the "Title" field
• Enter a number in the order field if you want to order the appearance of the questionnaire.
• Check the "Active" box.

Step 2 - Add a question

Click on "Questing Listing -> This will show you all your questions.

Now click on "Add" to add a new question.

Step 3 - Adding a question

• Select the "heading"
• Select the "impact"
• Add the question title "Title"
• Select how user should answer the question "drop down, check box or radio buttons.
• Add the correct and wrong answers to the "answers option".
• The % Def Score must be 0-4. 0 is good, 4 is worse.
• You can order the answer position using the field "order".
• You can select the likelihood of the impact
• Now add the background of the question and a recommendation.
• You can add more answers by clicking on the "Add more" button.
• You can order the question by entering a value in the "order". This will move the question to any position you want
• Check the "Active" box to make the question visible to users.

Language

How do I change the interface language?

Currently, we support only English, German, French and Spanish.

• On your profile, click on the right top corner and select your language from the drop down.

Take notice that this change of language is only changes on your profile page.

How do I change the interface language for all user?

This can not be changed globally. Each user has to do the changes when they login.

How do I remove the "Talk for this IP" link at the top right (e.g. when <tvar|1>Template:Ll</> is true)?

One option is to hide the link using the following CSS in the wiki page MediaWiki:Common.css in your wiki: </translate>

<syntaxhighlight lang="css">

1. p-personal #pt-anonuserpage {

   display: none;

} </syntaxhighlight>

<translate> Another option is, inside your LocalSettings.php file, to use the PersonalUrls hook to remove the link to the talk page of anonymous users:</translate>

<syntaxhighlight lang=php> $wgHooks['PersonalUrls'][] = 'lfRemoveAnonUserpageLink'; function lfRemoveAnonUserpageLink( &$personal_urls, $title ) { unset( $personal_urls['anonuserpage'] ); return true; } </syntaxhighlight>

<translate>

How do I remove the "Create an Account or Login" link at the top right of the screen?

To remove the login / create account links from the personal_urls you can use this code in your Template:Manual to hook in and remove them: </translate>

<syntaxhighlight lang=php> $wgHooks['PersonalUrls'][] = 'lfRemoveLoginLink'; function lfRemoveLoginLink( &$personal_urls, $title ) { unset( $personal_urls['login'] ); unset( $personal_urls['anonlogin'] ); unset( $personal_urls['createaccount'] ); return true; } </syntaxhighlight>

<translate>

How do I edit error messages?

Special:Allmessages contains a complete list of messages (error or otherwise), that can be edited.</translate>

<translate>

How do I change the footer?

</translate>

<translate> See:</translate> Template:Ll, Template:Ll

Template:Anchor <translate>

How can I edit / remove the Powered by MediaWiki image (and possible other images) from the footer?

You can hide the Powered by MediaWiki image by adding the following to your wiki's MediaWiki:Common.css: </translate>

<syntaxhighlight lang="css">

1. footer-poweredbyico { display: none; }

</syntaxhighlight>

<translate> If you want to remove it completely, you can use Template:Wg to remove it using this in your Template:Manual: </translate> <syntaxhighlight lang=php>unset( $wgFooterIcons['poweredby'] );</syntaxhighlight>

Note that this will also remove other powered-by icons, e.g. also the one coming from BlueSpice.

<translate> If you wish to change the icon images, urls, alt text, or add new icons please see Template:Wg' documentation.

How do I add a reply link to default signature tildes (<tvar|1>~~~~</>) template?

You can customize signatures in MediaWiki:Signature / MediaWiki:Signature-anon.

For example, changing the entries to [[{{ns:user}}:$1|$2]] ([[{{ns:user_talk}}:$1|talk]]) will put a link to users' talk pages and [[{{ns:user}}:$1|$2]] ([{{fullurl:{{ns:user_talk}}:$1|action=edit&section=new}} Reply]) would give a more direct link.

Users can change their signature in their preferences.

Does MediaWiki automatically capitalize the first letter of $wgSitename?

Yes.</translate> <translate> This can be changed using the <tvar|CapitalLinks>Template:Ll</> configuration setting.

How do I make external links open in a new window?

</translate>

<translate> See <tvar|1>Template:Ll</></translate>

<translate>

How can I suppress MediaWiki from formatting URLs, tags, etc?

Put "<tvar|nowiki>Template:Tag</>" tags around the URL or tag.

Example:</translate>

svn co <nowiki>http://svn.example.com/myproject/</nowiki>

<translate> Produces:</translate>
svn co http://svn.example.com/myproject/

<translate>

How can I force users to preview before they save?

</translate>

<translate> See:</translate> Template:Ll, Template:Ll

<translate>

How do I add more buttons on the edit page?

</translate>

<translate> See:</translate> Template:Ll

<translate>

How can I get more special characters or tags clickable on the edit page?

For adding more selectable special characters, etc., below the edit field, see <tvar|1>Template:Ll</>.

How can I use a different skin (e.g. Wikipedia's old Monobook skin) on my wiki?

</translate> Template:MW 1.16 <translate> While the Vector skin is the default skin for all installations made with MediaWiki 1.17 and newer, the Monobook skin has been the default before.</translate> <translate> See <tvar|1>Template:Ll</> for more information on configuring your default skin.

How do I disable external links from showing in the printable version of a page?

Edit the page MediaWiki:Print.css on your wiki and add the following code there:</translate>

<syntaxhighlight lang="css">

1. content a.external.text:after,
2. content a.external.autonumber:after {

content: none; } </syntaxhighlight>

<translate> This will override the styles defined in the CSS files coming with the MediaWiki source code.</translate> <translate> For more information, see <tvar|1>Template:Ll</>.</translate>

<translate> If instead you want to have the external links underlined in the printable version, then also add the following code:</translate>

<syntaxhighlight lang="css">

1. content a.external {

   text-decoration: underline !important;

} </syntaxhighlight>

<translate>

Basic usage

How do I delete an old version of a page?

Old versions of page data are retained in the database and can be accessed via the page history features.</translate> <translate> This is useful for reviewing changes and correcting or reverting undesirable ones, but in some cases, administrators might want to make this information unavailable, for legal reasons, or to reduce the size of the database.

• Administrators can delete an old revision of a page by deleting the page, and then selectively undeleting revisions to be kept</translate>

<translate>

• For newer MediaWikis (1.14+), you can enable the core RevisionDelete feature that allows privileged users to remove single revisions from page histories.</translate>

<translate>

• The <tvar|1>maintenance/Template:Ll</> [[<tvar|2>Special:MyLanguage/Manual:Maintenance scripts</>|maintenance script]] can mass-delete all old revisions of pages and their associated text records.

</translate>

<translate> See also:</translate> Template:Ll

<translate>

How do I use templates?

</translate>

<translate> See <tvar|1>Template:Ll</></translate>

<translate>

Can I use media (images, video, audio, etc.) from [[<tvar|1>m:Special:MyLanguage/Wikimedia Commons</>|Wikimedia Commons]] in my installed version of MediaWiki?

Yes, this is encouraged through the use of <tvar|1>Template:Ll</>. </translate>

<translate> See also:</translate> Template:Ll

<translate>

How do I add the sandbox functionality to my installation of the wiki?

In wiki terms, a sandbox is simply a "play pen"; a page which users can mess about in.</translate> <translate> This is an ordinary page created in the normal manner, and can be located wherever you like.</translate> <translate> There is no special sandbox functionality built into MediaWiki.

Users often inquire about the Wikipedia sandboxes, which seem to be self-emptying.</translate> <translate> This is not quite correct; there are a number of volunteers who run bots to clean these up and return them to a certain state at regular time intervals.

How do I add a "Sandbox" link to personal tools (top right)?

You need to install the <tvar|1>Template:Ll</> extension.</translate> <translate>

Customising further

How can I allow use of HTML tags?

See <tvar|1>Template:Ll</> as well as <tvar|2>Template:LlTemplate:IntTemplate:IntTemplate:Ll</>. </translate>

<translate> See <tvar|1>Template:Ll</> and <tvar|2>Template:Ll</> for ways to make this safer.

How do I run a bot?

</translate>

<translate> See:</translate> Template:Ll

<translate> You might want to use the <tvar|1>Template:Ll</> framework.

How do I change noindex nofollow

Set <tvar|code>Template:Ll = false;</> in <tvar|1>Template:Ll</>

How do I create a small wiki farm?

</translate>

<translate> See:</translate> Template:Ll

<translate>

How do I add meta tags?

The OutputPage class includes an addMeta method which can be used to add meta tags.</translate> <translate> The RequestContext can be used to get the relevant OutputPage object.

To add further Meta tags just add further lines as last lines of the function addMetaTags() like:</translate>

$out->addMeta ( 'description', 'This is a meta description.' );

<translate>

Why...?

…is the Help namespace empty?

The Help namespace currently ships in a blank state.</translate> <translate> It's up to you how much or how little help you give to your site visitors and whether this relates to other aspects of your site.</translate> <translate> Obviously you can easily link your visitors to help resources elsewhere.</translate>

<translate> We don't currently have a clean, internationalised set of help pages under a free license.</translate> <translate> However, if you want to copy in some help information onto your site, about how to use a wiki (a MediaWiki powered wiki) you are free to copy the <tvar|1>Template:Ll</> from this wiki.</translate> <translate> This set of pages have been deliberately created for this purpose, with wiki-neutral information, and no license restrictions.</translate> <translate> See Project:PD help. More help is available at the Meta-Wiki MediaWiki Handbook.

…are some of my images not showing up after an upgrade?

Several users have reported that, following an upgrade or a moving of their wiki, several images fail to be shown inline.</translate> <translate> The files exist, and the image description pages show a MIME type of <tvar|1>unknowncode>/unknown</> and, in some cases, a warning about potentially dangerous files.

To fix this, run the <tvar|1>maintenance/rebuildImages.php</> script from the command line.</translate> <translate> This will set MIME information for each file in the database.

Recent versions of MediaWiki implement [[<tvar|ResponsiveImages>Special:MyLanguage/Manual:$wgResponsiveImages</>|responsive images]].</translate> <translate> Due to [[<tvar|bug>phab:T181987</>|a bug]], if the server locale is set to one that uses commas instead of dots for representing a decimal point, images may not render on some browsers/devices.</translate> <translate> This can be confirmed by inspecting a thumbnail of a medium or big image on a page with the browser tools, looking at the HTML code, and see if the <tvar|1>srcset</> attribute contains commas instead of dots when representing the <tvar|2>1.5x</> value.

…are all PNG files not being turned into thumbnails?

After upgrading to a more recent version of PHP, it is possible a different MimeMagic.php function is being used to detect file MIME types, particularly the built-in PHP function mime_content_type, which fails to detect PNG files.</translate> <translate> Search the web for <tvar|1>mime_content_type png</> for information on fixing this bug at the PHP level, possibly by editing your magic.mime file.

See [[<tvar|1>#"File is corrupt or has an invalid extension"</>|here]] for more info.

…can't I download MediaWiki {{#expr:Template:MW stable branch number+.01}}?

MediaWiki {{#expr:Template:MW stable branch number+.01}} is in a development state at present, and has not been packaged into a general release.</translate> <translate> The code can be [[<tvar|1>Special:MyLanguage/Download from Git</>|downloaded from Git]] if desired.</translate> <translate> Or, if you want the latest development version packaged as an archive, get it at Template:MW alpha branch link (GitHub).

…doesn't this work? It works on Wikipedia!

Wikipedia and other Wikimedia web sites use the current version of the code in development; at present, this is MediaWiki 1.34.2, pulled from the current development branch.</translate> <translate> Coupled with the use of several extensions, this means that functionality between these wikis and your particular setup may differ.

• To obtain the current development code, read [[<tvar|1>Special:MyLanguage/Download from Git</>|Download from Git]]</translate>

<translate>

• To check what version a Wikimedia wiki is running, as well as what extensions are installed, visit the Special:Version page for that wiki</translate>

<translate>

• You may also be missing several <tvar|1>Template:Ll</> that are installed on Wikipedia, see [[<tvar|2>#Templates imported from other wikis (such as Wikipedia) don't work for me</>|#Templates imported from other wikis (such as Wikipedia) don't work for me]]

…do I get a 403 Forbidden error after setting permissions on my Fedora system?

Fedora Core enables <tvar|1>Template:Ll</> by default.</translate> <translate> Instructions for setting SELinux permissions for MediaWiki [[<tvar|1>Special:MyLanguage/SELinux</>|are available]].

…do I get Installing some external dependencies (e.g. via composer) is required?

Many web hotels only handle zip archives, and we only provide gz compressed tar archives, thus the archives has to be recompressed before uploading.</translate> <translate> This should not be much of a hurdle, but it seems like some archive tools occasionally fails to include all files in large archives.</translate> <translate> When this happen the vendor folder is left out, leaving the user with the rather non-explanatory error message.

Use a command line tool when recompressing the tar archive into a zip archive.

…do I get logged out constantly?

This is probably related to cookies or session data. See Log in problems for information.

If this is happening constantly to all users, it probably means that caching is misconfigured. Setting <tvar|1>$wgSessionCacheType = CACHE_DB;</> can be used to determine if caching is the cause of the problem. If that solves the problem, you should still investigate what is wrong with your caching configuration. </translate> <translate>

…is it a good idea to keep user accounts?

</translate> Template:Outdated <translate> At many times you just want to remove a user account out of the wiki either because it belonged to a spammer account or you just feel like it.</translate> <translate> The appropriate choice is to block the account or rename it if needed.</translate> <translate> Here is why:

Do I just remove this row from the User table?

Rob Church posted the following regarding this issue on the wikitech-l mailing list: </translate>

<translate> Another option is to give Admins the 'hideuser' right, and indefinitely block the user with the Hide username from edits and lists option selected.

<tvar|1>Template:Ll</> is also useful.

…is the number of pages so low on Special:Statistics?

[[<tvar|1>phab:source/mediawiki/browse/master/includes/DefaultSettings.php</>|By default]], <tvar|2>Template:Ll</> is set to <tvar|3>link</>.</translate> <translate> This means the number of "Content pages" on the <tvar|1>Special:Statistics</> page only counts pages which include at least one internal link.</translate> <translate> This can be changed by setting <tvar|1>$wgArticleCountMethod</> to <tvar|2>any</>.</translate> <translate> Afterwards, run <tvar|1>Template:Ll</> and/or <tvar|2>Template:Ll</>.</translate> <translate> (On Wikimedia websites, <tvar|1>initSiteStats.php</> is run on the 1st and 15th of each month.)</translate> <translate> There might still be wrong behavior, see for example <tvar|1>phab:T212706</>.

Anti-spam

Where do I get the spam blacklist from and how do I install it?

The [[<tvar|1>m:Spam blacklist</>|spam blacklist]] extension can be found in [[<tvar|2>Special:MyLanguage/Download from Git</>|Git]], just like all other officially supported extensions.</translate> <translate> For installation and configuration instructions, consult the <tvar|1>Template:Git file</> file and <tvar|2>Template:Ll</> over here.

Are there additional ways to fight spam?

See Manual:Combating spam for an overview of anti-spam measures such as Captcha, content filtering and restricting edition.

Where now?

I have a question not answered here. Where do I go next?

If you've exhausted the FAQ above, please contact support@cetbix.com: