Admin Settings - Revision history

Richter at 08:10, 17 January 2026

2026-01-17T08:10:23Z

Richter at 23:12, 16 January 2026

2026-01-16T23:12:53Z

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Richter at 21:10, 16 January 2026

2026-01-16T21:10:12Z

Richter: Created page with "= Admin Manual for Support Services = == 1.0 General Information == === 1.1 System Overview === CETBIX GRC is an AI-powered Governance, Risk, and Compliance platform that..."

2026-01-16T21:07:48Z

Created page with "= Admin Manual for Support Services = == 1.0 General Information == === 1.1 System Overview === CETBIX GRC is an AI-powered Governance, Risk, and Compliance platform that..."

New page

= Admin Manual for Support Services =

== 1.0 General Information ==

=== 1.1 System Overview ===

CETBIX GRC is an AI-powered Governance, Risk, and Compliance platform that enables organizations to centrally manage risk, security governance, and regulatory compliance through a single, intelligent system.

The platform automates over 80% of GRC workflows for standards such as:
* ISO 27001
* NIST
* SOC 2
* TISAX
* NIS2

It consolidates risk assessments, control monitoring, incident management, and third-party oversight into one centralized repository.

CETBIX GRC supports quantitative risk analysis using ALE calculations (SLE × ARO), provides customizable 3D dashboards for real-time KRI tracking, and integrates with tools such as ServiceNow and vulnerability scanners to streamline evidence collection and reporting.

Designed for multi-entity environments and available as both cloud and on-premises deployments, CETBIX GRC transforms compliance into a proactive, continuous management process with automated alerts, workflows, and certification-ready compliance packs.

----

== 2.0 Getting Started ==

=== 2.1 Register / Login ===

To begin, open a web browser (Chrome, Firefox, Edge, etc.) and navigate to:
https://www.cetbix.com

This will take you to the Cetbix homepage.

* Select '''Login'''
* Enter your email address and password
* Click '''Next'''

You may change the interface language from the top of the screen.

==== Single Sign-On (SSO) Login ====

If you are utilizing SSO, navigating to www.cetbix.com will redirect you directly to the SSO login page.

* Enter the secret PIN received from the Cetbix Authentication App
* Click '''Sign In'''

If you are an administrator, the administrator dashboard will be displayed.

----

== 3.0 Security ==

''Note: Using this function for separate customers is not possible as the setting is globally based. To administer different companies independently, it is recommended to create separate accounts for each individual company.''

=== 3.1 Setting MFA ===

To configure Multi-Factor Authentication (MFA):

* Click '''Authentication'''
* Select '''Settings'''
* Choose your preferred authentication method

----

=== 3.2 Single Sign-On (SSO) ===

To enable SSO:

* Click '''Authentication'''
* Select '''SSO Settings'''
* Activate '''SSO'''

----

=== 3.3 Combining SSO & MFA (Multi-Layer Defense) ===

By activating both MFA and SSO, you add an additional layer of defense to your Cetbix account, significantly enhancing overall security.

----

== 4.0 Adding a New Company ==

=== 4.1 Add New Customer Account / Company Account ===

To register a new company:

* Click '''Enterprise Management'''
* Select '''Register a Company'''
* Provide all required information
* Select the purchased license
* Check '''Active'''
* Click '''Save'''

All registered companies will be listed for easy access.

----

=== 4.2 Acquiring a License to a Company ===

Licenses can be purchased:
* Directly through the platform, or
* Via bank transfer

It is recommended to discuss licensing options with the Cetbix sales team prior to initiating a purchase.

----

== 5.0 User Management ==

=== 5.1 Adding a User ===

To add a new user:

* Click '''Employees'''
* Select '''Add Paid User'''
* Provide all required information
* Click '''Save'''

----

=== 5.2 Assigning a User to a Company ===

To assign a user to a company:

* Click '''Employees'''
* Select '''All Employees'''
* Choose '''Assigned Company'''
* Select the company
* Assign appropriate permissions
* Click '''Save'''

----

=== 5.3 Deleting a User Account ===

To delete a user:

* Click '''Employees'''
* Select '''All Employees'''
* Locate the user
* Click '''Delete'''

@@ Line 31: / Line 31: @@
 # Configure enforcement scope (mandatory / optional)
-''Best Practice:'' Require MFA for all admin accounts to reduce risk of credential compromise. :contentReference[oaicite:0]{index=0}
+''Best Practice:'' Require MFA for all accounts to reduce risk of credential compromise. :contentReference
 === 1.2 Single Sign-On (SSO) ===
-SSO allows users to authenticate using an external identity provider (IdP) such as Azure AD, Okta, or Google Workspace. :contentReference[oaicite:1]{index=1}
+SSO allows users to authenticate using an external identity provider (IdP) such as Azure AD, Okta, or Google Workspace.
 # Go to '''Authentication → SSO Settings'''
@@ Line 41: / Line 41: @@
 # Enable SSO and test with a non-admin user first
-''Note:'' Some services require SSO configuration before enabling MFA changes. :contentReference[oaicite:2]{index=2}
+''Note:'' Some services require SSO configuration before enabling MFA changes.
 === 1.3 Multi-Layer Defense ===
@@ Line 48: / Line 48: @@
 * Enable MFA before enforcing SSO
 ---
@@ Line 62: / Line 60: @@
 * '''Super Admin''' – Full system-wide access and security settings
-* '''Company Admin''' – Manage company users and licenses
+    – Manage company users and licenses
-* '''User Admin''' – Manage user profiles and assignments
+– Manage user profiles and assignments
-''Best Practice:'' Limit the number of Super Admins to reduce exposure risk. :contentReference[oaicite:3]{index=3}
+''Best Practice:'' Limit the number of Super Admins to reduce exposure risk.
 === 2.2 User Provisioning ===
@@ Line 115: / Line 113: @@
 Admin Settings include global defaults such as:
 * Branding options (logo, theme)
 Ensure defaults meet your organization’s policies before deployment.
 == 5. Audit & Monitoring ==
@@ Line 137: / Line 123: @@
 === 5.1 Activity Logs ===
-Admins should enable and review logs for:
+* Login attempts
 == 6. Best Practices ==
-* Enforce MFA for all admin accounts. :contentReference[oaicite:4]{index=4}
+* Enforce MFA for all accounts.
-* Use SSO with verified identity providers. :contentReference[oaicite:5]{index=5}
+* Use SSO with verified identity providers.
-* Limit number of high-privilege accounts. :contentReference[oaicite:6]{index=6}
+* Limit number of high-privilege accounts.
 * Perform regular reviews of users, roles, and license utilization
 == Related Pages ==

@@ Line 2: / Line 2: @@
-== 1.0 General Information ==
+== 1.0 Getting Started ==
-=== 1.1 System Overview ===
+=== 1.1 Register / Login ===
 To begin, open a web browser (Chrome, Firefox, Edge, etc.) and navigate to:
@@ Line 49: / Line 28: @@
 ----
-== 3.0 Security ==
+== 2.0 Security ==
 ''Note: Using this function for separate customers is not possible as the setting is globally based. To administer different companies independently, it is recommended to create separate accounts for each individual company.''
-=== 3.1 Setting MFA ===
+=== 2.1 Setting MFA ===
 To configure Multi-Factor Authentication (MFA):
@@ Line 63: / Line 42: @@
 ----
-=== 3.2 Single Sign-On (SSO) ===
+=== 2.2 Single Sign-On (SSO) ===
 To enable SSO:
@@ Line 73: / Line 52: @@
 ----
-=== 3.3 Combining SSO & MFA (Multi-Layer Defense) ===
+=== 2.3 Combining SSO & MFA (Multi-Layer Defense) ===
 By activating both MFA and SSO, you add an additional layer of defense to your Cetbix account, significantly enhancing overall security.
@@ Line 79: / Line 58: @@
 ----
-== 4.0 Adding a New Company ==
+== 3.0 Adding a New Company ==
-=== 4.1 Add New Customer Account / Company Account ===
+=== 3.1 Add New Customer Account / Company Account ===
 To register a new company:
@@ Line 96: / Line 75: @@
 ----
-=== 4.2 Acquiring a License to a Company ===
+=== 3.2 Acquiring a License to a Company ===
 Licenses can be purchased:
@@ Line 106: / Line 85: @@
 ----
-== 5.0 User Management ==
+== 4.0 User Management ==
-=== 5.1 Adding a User ===
+=== 4.1 Adding a User ===
 To add a new user:
@@ Line 119: / Line 98: @@
 ----
-=== 5.2 Assigning a User to a Company ===
+=== 4.2 Assigning a User to a Company ===
 To assign a user to a company:
@@ Line 132: / Line 111: @@
 ----
-=== 5.3 Deleting a User Account ===
+=== 4.3 Deleting a User Account ===
 To delete a user: